Refund policy

We don’t accept exchanges or returns on unwanted products and all sales are final once shipped (or distributed in the case of digital purchases).

If your products arrive damaged, we are happy to replace and reship them. Get in touch with us at support@hitpointpress.com for store orders or kickstarter@hitpointpress.com for Kickstarter rewards. When you email us, be sure to include all details, including:

• Your name
• Your email address
• Your order number
• Your order confirmation
• Any correspondence with courier services
• Images of the damage