Good news--the smoke tests have gone off without a hitch! This means we can now release surveys to everyone!

Because there are so many amazing backers supporting the project, it may take a little extra time for surveys to reach everyone, so we recommend waiting a couple of days for BackerKit to process sending them all. If you don’t receive your survey immediately, that’s completely normal! Thank you for your patience!

When you receive your survey, we ask that you complete them as soon as possible so we can make our orders with the production facility. The longer this step takes the longer we have to wait for the product! We’re looking to get 80% of the surveys filled before production starts so we can ensure we have enough for everyone. Once we receive 80% completed surveys, we’ll celebrate by releasing the first four sets of STL minis!

Be sure to review the guide posted in the last update or our Post-Kickstarter Campaign Guide before completing your survey or if you encounter any problems! Any questions or issues regarding surveys are likely covered there. You can find more answers in our Fool’s Gold FAQ. Please be sure to review them carefully!

In the meantime, here are some common reasons why your survey may not have reached you!

1) Confirm what email address you used to pledge on Kickstarter! The survey will be emailed to that address. If you used a private relay Apple ID to pledge on Kickstarter, you'll need to contact the support team to update your email address with BackerKit.

Please be sure to include your Apple ID email or, if failing that, the name associated with your Kickstarter account in your message to support.

2) Double check your junk/spam folder. Sometimes the filters sweep up our precious survey emails

3) Use this link to resend the survey to your email address!

If after completing all of these steps you're still unable to locate your survey and you’ve waited a few days for it to come in, reach out to support at kickstarter@hitpointpress.com.

If you don’t receive your survey immediately, that’s completely normal! Thank you for your patience!

Have questions? Check out our FAQ!

Leave a comment, e-mail us at kickstarter@hitpointpress.com or join the Discord!

Cheers,

Hit Point Press